FAQs and Policies
What is your shipping policy?
$5 flat shipping or free for orders over $50! This is a one-woman show. I usually send all packages within a few days of the original order (unless it's a custom-made piece -- Then it may take longer). I send everything via USPS First Class mail. $5 flat shipping or free for orders over $50! Gotta save the post office!
What is your return policy?
I want you to be just as happy with the piece as I am! I hand-create each piece, and never post anything until I am pleased with it. I package each piece carefully so it will (hopefully) not get damaged in transit.
However, while I do not offer refunds, I do offer exchanges. If you are unhappy with a piece when it arrives, please feel free to send it back for a credit for a new piece. There is a 5-day limit for exchanges. **Exchanges are currently on hold during COVID. All sales are final. Sorry for the inconvenience!**
I live in Washington State… Why am I getting taxed?
Ah, hello fellow Washingtonian! Hooray for murky online commerce laws. Unfortunately since we live in the same state, I will have to tax you 6.5% AS WELL as the tax of your local county.
How do I care for my jewelry?
My jewelry is accessibly priced and may show wear and tear with harsh usage. I use sterling silver, raw brass, and copper in many pieces, which will tarnish over time (yay oxidation and science!). These can be easily polished with a cloth. Or, you may like the aged look! Some pieces come pre-patinaed and will have sealant.
Sometimes, I also use un-soldered connectors in my pieces. I do this for safety; They are SUPPOSED to open in case they get trapped on something. However, with a set of pliers, jump rings can easily be re-closed!
If I have metal sensitivities, can I wear these pieces?
Short answer is: Depends on the piece and your metal sensitivity. For example, since I cut my own chain (but do not, in most cases, make my own chain), I cannot 100% guarantee what's in the pieces. If I know for sure every metal that's within a piece, it will state a single metal (e.g. sterling silver, brass, or copper).
I also offer many pieces on leather cords, which may be an easier option for folx with sensitivities.
Do you sell in-person?
Yes! Follow my Instagram to see which craft show I am at!